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RLSimulator FAQ
This FAQ(Frequently Asked Question) contains all relevant questions, that have come up over and over. Instead of seeking help with every question, try to find your answers here first.
If you can think of any question, that we should add to our FAQ, please reach out to a staff member.
1

What is RLSimulator?

2

Where can I get support?

3

Why can't I create an account? I haven't made one yet.

4

I did not receive a verification Email, what can i do?

5

I forgot my password and I can’t login. What do I do?

6

Can I change my password?

7

Can I change my name?

8

How do I report a glitch?

9

Can you have more than one account?

10

Can my brother/sister have an account?

11

How do I link Steam/Patreon/Discord to RLS?

12

What is Steam Bonus and how do i get it?

13

Can I transfer the Items I get into the real Rocket League?

14

Can i use this website on my mobile device? (Tablet, Smartphone)

15

How can i become a Staff Member?

16

Where do I find my profile?

17

How do I change my profile picture?

18

How do I open crates?

19

What is the best crate to open?

20

Which Mystery Decals can I get from which crate?

21

Will Certification be added?

22

How do I earn Keys?

23

What do I do If I have no keys and Items left?

24

How do I rank up?

25

How can I see my ranking process?

26

How do I trade? (Not possible on the App)

27

Why wont you guys reduce the amount of hours required to trade?

28

Can we trade keys?

29

What is the Marketplace and how does it work?

30

How do you get RLCS Items?

31

How do you get Alpha Items?

32

Will a customization feature be added?

33

How do duels work?

34

What is the Bet Area?

35

How do I collect winnings from duels?

36

What is 'lowballing'?

37

How does Roulette work?

38

Why does this site always make me lose?

39

Will Coinflip be added again in the future?

40

Someone in chat is being abusive/overly toxic, what can I do?

41

Why was I muted?

42

Why was this guy muted?

43

Why have I been Soft/Chat banned and what is a Soft ban?

44

Why have I been permanently banned from RLSimulator and what can I do about it?

45

What is Premium and how do I get it?

46

What is Patreon and how does it work?

47

What is Paypal and how does it work?

48

Why is Premium monthly?

49

How do I redeem codes?

50

When will there be new codes to redeem?

51

How do I get my own code?